Bug found in the app

Koalas are herbivorous animals, but ours love eating bugs! If you found any usability bugs in the app, please let us know and we will fix them as soon as possible! Open the link "Submit a request" at the top of this page to create a ticket and contact us.

Select "Bug report" as the issue, and make sure you include all relevant information, like the app version, your phone model, step by step instructions to reproduce the bug, a description of what happens, and what you think should be the correct behavior. You can also add images or short videos to better illustrate the problem.

Bug bounty for security issues

If you're a security researcher and found an issue that allows attackers to compromise wallets and/or crypto assets, instead of opening a ticket please follow our responsible disclosure instructions here.